Have you experienced a ‘No Signal’ or ‘No Service’ error message on your Assurance Wireless phone’s signal bar? Don’t panic. The empty signal bar simply means your phone isn’t receiving network signals from your cellular network. Here, we explore the possible reasons behind this issue and offer easy tips for resolving it.
Common Causes of ‘No Service’ Errors
Accidental Flight Mode Activation
Unintentionally activating flight mode is a common mistake that can prevent your phone from connecting to your network provider’s towers. As a result, you won’t be able to make or receive calls, send or receive texts, or use your mobile data.
No Network Coverage
Your current location may not have network coverage. Assurance Wireless now uses T-Mobile towers for its services, so if you’re outside T-Mobile’s coverage area, you won’t have access to Assurance Wireless services.
SIM Card Issues
Your Assurance Wireless SIM card may not be activated properly, incorrectly placed, or damaged. Dirt and grime on the SIM card can also affect network signal reception.
Network Downtime
Your network provider may be experiencing downtime, causing network signals to suddenly disappear.
Outdated Firmware
An outdated firmware on your phone can impact network connectivity, including SIM card functionality.
Device Glitches
Minor glitches, often caused by having too many apps running in the background, can interfere with network signals.
Damaged Phone
If your phone has sustained damage, such as from water exposure, it may be the cause of the no-service issue.
How to Fix ‘No Service’ Errors on Assurance Wireless Phones
- Deactivate Flight Mode Check for and deactivate flight mode on your phone by accessing ‘Settings > Network & Internet > Airplane Mode > Off‘ or by toggling the Flight Mode icon in the Top Menu.
- Perform a Power Cycle Turn off your phone for 30 to 60 seconds, then turn it back on to fix minor glitches.
- Inspect and Clean Your SIM Card Check your SIM card for damages, scratches, dirt, and grime. Replace the SIM card if necessary and ensure it is properly placed in the tray.
- Monitor Downtime Updates Check Assurance Wireless’ social media handles for network downtime notifications, or use third-party sites like Down-Detector to monitor outages in your area.
- Update Your Phone’s Software Download and install the latest firmware version on your device by going to ‘Settings > About Phone > Check for Updates > Install Updates.‘
- Seek Professional Repairs If your phone is damaged, take it to a professional for repairs or consider purchasing a new device if the damage is extensive.
- Contact Assurance Wireless Customer Support If all else fails, reach out to Assurance Wireless customer support at +1-888-321-5880 for further assistance.