Installing the latest iOS update for your iPhone is recommended in spite of issues afterwards. Software updates usually include new features, enhance performance and Improve security with fix patches. However, there are a few unexpected factors, which can turn the update benefits into problems. Fortunately, these problems are caused by the software, so they are possible to resolve.
Below are some suggested solutions to fix a post-update issue on your iPhone XS Max that is randomly freezing and crashing after the iOS update installation. Read on this post to find out what to do when something goes wrong and how to make your iPhone run smoothly again.
Solution 1: Clear all running background apps
Random crashes and freezes are usually related to rogue apps and corrupted files. Apps that are becoming corrupted after an update, are those which are running in the background for a long time. If you have already opened up a lot of apps on your iPhone XS Max without closing them, they might have gone rogue and directly affects your phone’s performance. So you should clear all running apps in the background on your iPhone XS Max by following these steps:
- Swipe your finger up from the bottom of your phone screen and then pause a few seconds
- An apps previews screen will show up, simply swipe right or left to navigate through them
- Swipe up on all app previews to force close background apps on your iPhone XS Max
Solution 2: Force restart your iPhone XS Max
If force-closing background apps doesn’t help you, you should then perform a force restart. Performing a restarting will help you get rid of minor software errors caused by random bugs and corrupted files from the recent iOS updates. While it’s simple, it’s a very effective solution to solve various types of software problems. Here is how to get it done:
- Press and quickly release Volume Up button.
- Do it the same with Volume Down button.
- Press and hold the Power button until you see the Apple logo on the screen.
Performing a force restart is always an ideal solution to clear cache and temporary data currently clogged in your iPhone’s internal storage and system partition. Since the method does not affect any saved data on your phone, so you don’t need to back up files beforehand.
Solution 3: Install pending updates for apps
If your apps have not been updated, they might end up acting up after an iOS transition. So, you might have forgotten installing important updates for your apps, particularly those weren’t configured to auto-update. To solve the crashing problem, you should manually install app updates on your iPhone. Connect your device to a stable Wi-Fi connection, prepare enough free space, battery life, and then follow these steps to download and install pending app updates on your iPhone XS Max:
- Open App Store from your Home screen.
- Scroll down and tap on Updates tab. You will then see a list of apps with pending updates.
- Tap on Update button next to each app to update it individually.
- You can also update all apps simultaneously by tapping on Update All button on the upper-right.
Wait until updating all your apps are completed and then reboot your iPhone XS Max to apply the recent changes. Doing so will refresh the apps and your phone system as well.
Solution 4: Reset all settings on your iPhone XS Max
Some settings might have been overwritten after an iOS update on your iPhone, which could result to some errors. As a result, your phone system would become a bit shaky and the symptoms appear. To rule this out, you should wipe out all customized settings and then restore them to the default options on your iPhone XS Max by following these steps:
- Open Settings app from your Home screen
- Tap on General > Reset.
- Choose Reset all settings option.
- Enter device passcode when prompted
- Tap on the popup again to confirm all settings reset.
After the reset, your iPhone will reboot itself. Just wait until it boots up and then set up necessary options and features like Wi-Fi again on your phone. This reset doesn’t cause the data loss, so all the data saved on your iPhone storage won’t be affected.
Solution 5: Restore your iPhone XS Max using iTunes
A factory reset is usually necessary to fix recurring issues that lead to system errors. The problem could be complex and it requires a full system reset. However, before proceeding, remember to back up all your important files through iCloud or iTunes since the process will delete all saved apps, settings, and other downloaded contents stored on your iPhone XS Max. Once everything is all set, simply follow these steps below to perform a factory reset on your iPhone XS Max through iTunes.
- Open iTunes on your computer. Make sure you have the latest iTunes version installed to avoid system errors. Your computer should also be running on an operating system that supports your iPhone XS Max and the latest iOS version.
- Plug your iPhone into the computer using a certificated Lightning cable.
- When you are prompted, you should accept Trust This Computer popup and unlock your iPhone by entering the passcode. Next, follow the onscreen instructions to proceed.
- Click on your iPhone XS Max icon when it shows up in iTunes.
- Go to the Summary tab on the left panel and choose Restore [iPhone].
- Next, read and review the detail to confirm the restore. iTunes will start performing a system reset and then downloading and installing the latest iOS version on your iPhone XS Max.
Wait until the process is completed and your iPhone will restore to its factory default settings. You can then set up your device as new or restore data from an available backup.